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A GUIDE FOR CASE REVIEW IN CACS:  MANAGING A COMPLEX EXPERIENCE FOR SUCCESS

 


Presenters: M. Christine Kenty

Abstract Category: Leadership 

Instruction Level: Beginner

Presentation: Doc 1 & Doc 2

 

Description:      

Based on the new online NCA manual, this workshop will present practical ways to analyze and improve case review.

 

Abstract:

This workshop will present practical ways for CACs and MDTs to improve their case review process. Based on the new online NCA manual, Dr. Kenty will propose new lenses through which to analyze case review, describe the variety of configurations organizations currently use and then present practical ways to launch or upgrade case review.

 

Because case review involves such complex social interactions, leaders, coordinators and key partners together need to engineer the case review process for success. Participants will learn the life cycle of teams, the six structures essential for any endeavor, and tools to diagnose problems and move forward. It is essential for all case review teams to develop a keen sensitivity to cultural and psychosocial role issues that surface within multidisciplinary meetings, beyond the obvious differences in professional training. The more team members master the skills of productively working in groups, the better team meetings will be. Those who actually run case reviews must be competent in facilitation techniques in order to perceive barriers, intervene to remove them, and teach the group to monitor and adjust its own behavior.

 

Participants will become aware of the potential for case review to bring to light all the structural and emotional barriers that prevent communities from working in a truly child-centered way. When the case review meeting is facilitated to be safe and self-consciously analytic of its own process, then the case review members can integrate and parlay case-by-case inquiry into system evolution.